You did have an account but hadn鈥檛 logged into it in more than a year, so it wasn鈥檛 imported. In any event,
How do I add users on the new site?
For now, only 欧美A片 can to that. Send an email to help@oetc.org or , and we鈥檒l be happy to help you.
Does the comparison feature work for software?
The new comparison tool works for all products you can find on , including software. However, our comparison points are sourced from a third-party data provider and their information usually isn鈥檛 as extensive for software.
My invoice did not include a PO number. How should I go about fixing this?
Reach out to help@oetc.org and we鈥檒l send you a correct PO.
How can I update the name of an item in my favorites?
Please see this .
Will search fields be updated to accept wild card (*)?
Not at this time, but we鈥檙e looking into the option. In the meantime, you can use advanced search for complicated searches:
When requesting a quote, will an auto quote be emailed?
Our quoting process requires back-and-forth with our suppliers as we try to negotiate the best price. Unfortunately, this means we can鈥檛 provide quotes automatically.
Will order history from the old site will be available on the new site? How do you receive an order history from the old store?
Order history from the old site is not available on the new site. You鈥檒l access it as you always have 鈥� log in to the old store , click the Account drop-down in the upper right corner, then select 鈥極rders.鈥� . 欧美A片 will retain a copy of your order history in perpetuity and it will always be available from you or someone from your institution.
How long will the previous store be live?
We anticipate keeping the old store live through the end of 2019, but your order history will be available in perpetuity and can be requested by help@oetc.org.
I don鈥檛 have sufficient permissions when clicking the 鈥淒ownload order history鈥� button in the old store. What should I do?
Please contact help@oetc.org or and we鈥檒l help get that set up for you.
How can a school tech forward a technology cart to their verified purchaser?
Please see .
How do I view my license purchases and distributions?
For purchases made after July 1, 2019, you can view your license keys in your order history using our new reports feature, as covered in the webinar. To search your order history for a specific license, select the 鈥淢fr Part #鈥� option from the 鈥淪ales By:鈥� menu. To see how to access your order history report, visit
For license key information from orders prior to July 1, 2019, you can continue to use the old site () as before.
How do I find items? I鈥檓 not finding some stuff.
This could be one of several issues:
It may still be in the migration process;
It is not something that you could ever buy directly through the store (this is mostly, but not all, services);
Our new store system doesn鈥檛 use 欧美A片鈥檚 custom SKUs; we now use standard manufacturer SKU; or
We didn鈥檛 migrate our entire catalog. Instead we used the migration as an opportunity to remove items that hadn鈥檛 been updated or purchased in a while, or had extremely low purchase rates. However, if we got something wrong, just let help@oetc.org know and we鈥檒l get it added quickly.
Why do some parts tell me to call?
Due to the nature of how our suppliers present us with pricing, some parts are showing up with 鈥淐all鈥� instead of price. We are actively working to resolve that and plan to have the issue resolved in the coming weeks. In the meantime contact help@oetc.org, and we will make a quote for you.
How do I add a user鈥檚 email address?
Only 欧美A片 can do that for now. .
There鈥檚 been a change in checkout 鈥� how do I pay with a credit card?
You may pay your invoice with a credit card. Your invoice will be emailed to you and there will be a link to pay with a credit card.
The ability to pay with a credit card at checkout is coming soon.
As always, we鈥檙e happy to answer any questions you may have. You can reach out by email at help@oetc.org or .